Refund Policy

Thank you for shopping with Pretty Buji LLC.
Due to the nature of our products, all sales are final.

No Returns or Exchanges

For hygiene and safety reasons, we cannot accept returns, exchanges, or refunds on any headwear items, including bonnets, durags, or any product that comes in contact with hair or skin. This policy helps us ensure that every customer receives a brand-new, unused, and sanitary product.

Order Issues or Defects

While we do not accept returns, your satisfaction is important to us.
If your item arrives:

  • damaged,
  • defective, or
  • incorrect,

please contact us within 48 hours of receiving your order with:

  • Your order number
  • Clear photos of the issue

We will gladly review the situation and provide a replacement if applicable.

Final Sale Items

All bonnets and headwear products are considered final sale and are not eligible for return, exchange, or refund.

Contact Us

If you have any concerns or questions about your order, please reach out to us at:
📧 prettybuji@gmail.com